Privacy Policy

Privacy Policy Last Updated: September 16, 2026 Welcome to MYLOVE. This Privacy Policy explains how MYLOVE ("MYLOVE", "we", "us", or "our") collects, uses, stores, protects, and shares information when you access or use the MYLOVE website, application, platform, and related services (collectively, the "Service"). By using MYLOVE, you acknowledge that you have read and understood this Privacy Policy. 1. Information We Collect We may collect information that you provide directly to us when you create an account, complete your profile, communicate with other users, use our features, or contact support. 1.1 Account Information Depending on the features you use, this may include: Name or display name. Email address. Phone number. Username. Password or authentication information. Date of birth or age. Gender. Profile photograph. Location information that you choose to provide. Other information you voluntarily add to your profile. 1.2 Profile and Dating Information MYLOVE may collect information you choose to provide about yourself, such as: Biography. Interests and hobbies. Relationship preferences. Dating preferences. Education or occupation. Lifestyle preferences. Photos and other profile content. Information about the type of person you would like to meet. Some profile information may be sensitive or personal. You should only provide information that you are comfortable sharing through the Service. 1.3 Messages and Communications When you communicate with other users through MYLOVE, we may process information associated with those communications as necessary to provide the Service, maintain security, investigate reports, prevent abuse, and comply with applicable law. Do not send highly sensitive information through messages unless necessary. 1.4 Payment Information If MYLOVE provides paid services, payments may be processed by third-party payment providers. Depending on the payment method, MYLOVE may receive information such as: Transaction reference. Payment status. Amount paid. Subscription or purchase details. Limited payment-related information. We generally do not need to store your full card number when payments are processed by an authorized third-party payment provider. 1.5 Device and Technical Information When you use MYLOVE, we may automatically collect technical information such as: IP address. Browser type. Device type. Operating system. Language preferences. General location information. Pages or features accessed. Date and time of activity. Referring pages. Diagnostic and technical information. This information may be used to maintain and improve the security and performance of the Service. 2. How We Use Your Information We may use information collected through MYLOVE to: Create and manage your account. Provide dating and social features. Display your profile to other users according to your settings. Enable communication between users. Process subscriptions and payments. Provide customer support. Personalize your experience. Improve the Service. Detect and prevent fraud, spam, abuse, and other harmful activity. Protect users and the security of the platform. Investigate reports and complaints. Enforce our Terms of Use and Community Guidelines. Send important service-related notifications. Send promotional communications where permitted and where applicable. Analyze usage and platform performance. Comply with applicable legal obligations. 3. Information Visible to Other Users MYLOVE is a dating platform, so some information you provide may be visible to other users. Depending on your profile settings and the features available, this may include: Display name. Profile photograph. Biography. Age or age range. Interests. Dating preferences. General location. Other information you choose to publish. You should carefully consider what you publish on your profile because information shared publicly or with other users may potentially be copied, saved, or redistributed by others. 4. Location Information MYLOVE may use location information to provide location-based features, such as helping users discover people in a particular area. Where possible, you may have control over whether location information is shared or displayed. We encourage you not to publicly disclose your exact home address, workplace address, or other highly precise location information on your profile. 5. Cookies and Similar Technologies MYLOVE may use cookies and similar technologies to: Keep you signed in. Remember preferences. Maintain security. Understand how users interact with the Service. Improve website performance. Measure traffic and usage. Support advertising and analytics where applicable. You may be able to control cookies through your browser settings. Disabling certain cookies may affect some MYLOVE features. 6. Advertising and Analytics MYLOVE may use third-party advertising, analytics, or measurement services to help operate and improve the platform. These services may collect information such as device information, browser information, approximate location, and usage activity in accordance with their own privacy policies and applicable law. Where required, MYLOVE will provide appropriate controls or consent mechanisms for applicable advertising technologies. 7. How We Share Information We do not sell your personal information simply because you use MYLOVE. We may share information with: Service Providers We may use trusted third-party providers to help operate the Service, including providers for: Hosting. Cloud storage. Payment processing. Email delivery. Security. Analytics. Customer support. Advertising. Technical infrastructure. These providers may process information only as necessary to provide their services to us and subject to applicable requirements. Other Users Information that you voluntarily publish on your dating profile may be displayed to other MYLOVE users. Legal and Safety Reasons We may disclose information where reasonably necessary to: Comply with applicable law. Respond to valid legal requests. Protect the rights, safety, and property of MYLOVE or others. Investigate fraud or security incidents. Prevent serious harm. Enforce our Terms of Use and other applicable policies. 8. User Safety and Fraud Prevention Because MYLOVE is a dating platform, we may process information to detect and prevent: Fake accounts. Impersonation. Scams. Spam. Harassment. Abuse. Fraudulent activity. Attempts to exploit or harm users. Other violations of our policies. We may use automated systems and human review where appropriate to identify suspicious activity and protect the platform. 9. Data Retention We retain personal information for as long as reasonably necessary to provide the Service, maintain legitimate business and security purposes, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our retention practices and applicable law. 10. Account Deletion You may request deletion of your MYLOVE account where the applicable account controls or support channels allow it. Deleting your account may remove your profile and other account information from active use. Certain information may need to be retained for legitimate purposes, including fraud prevention, security, legal compliance, dispute resolution, or financial recordkeeping. 11. Data Security MYLOVE takes reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can guarantee absolute security. You are responsible for keeping your account credentials confidential and should immediately notify MYLOVE if you believe your account has been compromised. 12. Children's Privacy MYLOVE is intended for users who meet the applicable minimum age requirement for dating services. We do not knowingly permit children who are below the applicable minimum age to create dating accounts. If we become aware that a person below the applicable minimum age has provided personal information through the Service, we may take appropriate steps to remove the account and associated information. 13. International Data Transfers Depending on where MYLOVE and its service providers operate, your information may be processed or stored in countries other than the country where you live. Where required by applicable law, we will take appropriate measures regarding international transfers of personal information. 14. Your Privacy Rights Depending on your location and applicable law, you may have rights relating to your personal information, including the right to: Request access to certain personal information. Request correction of inaccurate information. Request deletion of certain information. Request restriction of certain processing. Object to certain processing. Withdraw consent where processing is based on consent. Request a copy of certain information. Lodge a complaint with an applicable data-protection authority. Some rights may be subject to legal limitations or exceptions. 15. Marketing Communications MYLOVE may send you service-related communications, including account notifications, security alerts, important updates, and other messages necessary to operate the platform. Where permitted, we may also send promotional communications. You may unsubscribe from certain promotional communications using the unsubscribe option provided in the message or through available account settings. You may still receive essential service and security communications after opting out of promotional messages. 16. Third-Party Links MYLOVE may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policy of any third-party service before providing personal information. 17. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our Service, technology, legal requirements, or privacy practices. When we make changes, we may update the "Last Updated" date and, where appropriate, provide additional notice through the Service. 18. Contact Us If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way MYLOVE handles personal information, please contact MYLOVE Support through the contact or support options available on the MYLOVE platform. MYLOVE Find. Connect. Love.